What You Can’t Send!

The following items will NOT be accepted for carriage by the carrier.

This list includes items which are prohibited for carriage by any law, regulation or statute of any federal, state or local government of any country from, to or through which the items may be carried. The list is not exhaustive and this list maybe updated from time to time and/or refuse to carry other items not listed below.

The Shipment of any prohibited item(s) shall be considered a material breach of our Terms and Conditions of Carriage and the carrier shall hold no liability for any prohibited item(s), which are subsequently damaged or lost whilst in their control. You shall remain fully liable to the carrier for any losses caused to the carier as a consequence of your shipping of a Prohibited Item in accordance with our Terms and Conditions of Carriage.

If your parcel contains a prohibited item, it may be delayed or stopped and you will be contacted by the carrier.

Most common items

Aerosols, perfumes and aftershaves
Batteries – damaged or defective
Batteries – loose of any type
including but not limited to power banks, USB chargers and common household batteries
Cash
Foodstuffs to the EU
Nail polish
Power banks

Electronic devices

Apple AirPods
More than 2 mobile phones, laptops and other small electronic items
You can send a maximum of 2 devices per box. The batteries must be contained within the devices. Devices should be packed to minimise movement, so as to avoid short circuit or unintentional activation. Your total shipment value can be up to £5000
Samsung Galaxy Note7 and Samsung Note7 device

Hazardous and dangerous items

Aerosols, perfumes and aftershaves
including eau de parfum and eau de toilette
Dangerous / hazardous goods
including but not limited to flammable and corrosive substances, dry ice and biological substances
Dangerous / hazardous goods
including but not limited to flammable and corrosive substances, dry ice and biological substances
Firearms, ammunition and explosives
including explosive devices, inert explosives and test pieces, air guns, toy guns, tasers, replica and imitation firearms and all firearm parts
Party poppers and Christmas crackers
Used car parts and engines
Only acceptable if professionally cleaned to remove residues

Human, animal and plants

Animal trophies, animal parts and furs
including ivory, shark fins, animal remains and ashes, animal by-products and derived products not intended for human consumption
Clinical and / or biological samples
including but not limited to bodily fluids and tissue samples
Clinical testing kits
new or used, including COVID-19
Flowers and plants
Human remains or ashes
in any form
Live animals
including insects, larvae and pupae

Money, valuables and tax stickers

Antiques, works of art and fine art
with an individual value over £5,000
Banderols / tax stickers
Bullion
of any precious metal
Cash and travellers cheques
Legal tender – bank notes, currency notes, coins
Commemorative coins and medals
with a total shipment value over £2,000
Jewellery, costume jewellery, watches and objects constructed of precious metal and/or stones
with a total shipment value over £4,000
Loose precious and semi-precious stones
Cut or un-cut, polished or un-polished